Shipping Policy

Welcome to The zenmahats ! We’re dedicated to ensuring your order reaches you swiftly and securely. Please review our shipping policies below to understand how we manage orders, shipping times, and related inquiries.

1. Order Processing

Processing Time: Orders are processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take an additional 1-2 days.
Order Confirmation: You will receive a confirmation email with order details after placing an order. Once your order ships, we will send a shipping confirmation with tracking information.

2. Shipping Options and Times

We offer a variety of shipping options to meet your needs:

Standard Shipping: Estimated delivery within 5-7 business days.
Expedited Shipping: Estimated delivery within 2-4 business days.
Overnight Shipping: For the fastest delivery, arrives within 1-2 business days.

Please Note: Delivery times may vary based on your location, carrier availability, and other external factors. We strive to ensure timely delivery but cannot guarantee specific dates.

3. Shipping Rates

Shipping costs are calculated at checkout based on the selected shipping method and destination. Occasionally, we may offer free or discounted shipping promotions.

4. International Shipping

Currently, we only ship within the [specify countries or regions, e.g., United States]. International shipping is not available at this time, but we look forward to expanding in the future.

5. Order Tracking

Once your order ships, you will receive an email with tracking information. You can monitor your shipment’s progress directly with the carrier. Please allow up to 24 hours for tracking updates.

6. Address Changes and Shipping Issues

Address Modifications: If you need to update your shipping address, please contact us as soon as possible after placing your order. We can only make changes before the order is processed.
Shipping Delays: If you experience delays or issues with your delivery, please contact our support team. We will assist in tracking your order and liaising with the carrier.
Lost or Stolen Packages: Once a package has been marked as delivered by the carrier, we cannot be held responsible for lost or stolen items. If you suspect a package is missing, please contact the carrier or our support team for assistance.